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EPAY Systems: Workforce Management for Hourly, Decentralized Workforces

CIO VendorMichelle Lanter Smith, CMO
For employers managing an hourly, decentralized workforce, a state-of-the-art workforce management system—like that of EPAY Systems— can make a critical difference. A strategically-designed time and labor management system, one created just for this market, cannot only help employers control labor costs and improve wage and hour compliance, but provide powerful tools and analytics that allow companies to improve operational efficiencies.

This is especially important when employees are distributed across multiple geographic locations. The scattered blue and gray collar workforce has always been the toughest to track, let alone manage well.

However, most traditional time and labor management software is too rigid to capture the complexities of this population. As a result, some otherwise-sophisticated employers still rely on paper-based time and attendance tracking, leaving their organizations vulnerable to time theft and a host of labor compliance pitfalls. EPAY Systems’ SaaS-based workforce management solution was developed to fill this gap.

EPAY’s flexible cloud-based system can capture the complexities of challenging labor environments, such as those balancing intricate pay rules and union contracts. EPAY also offers a complete, integrated human capital management platform, with modules for recruiting, onboarding, benefits administration and payroll and tax management as well as workforce management.

“We help employers manage every aspect of human resource management,” says Michelle Lanter Smith, CMO of EPAY Systems. “But our specialty is helping employers manage the hourly, decentralized workforce in ways that haven’t been done before.”
EPAY’s flagship time and labor management software offers a range of patented data collection technologies. Employers can freely mix and match them for various work environments,allowing them to track 100 percent of their workforce. This includes biometric time clocks that employ cutting-edge facial and fingerprint recognition, the most effective way to prevent buddy punching, a rampant form of time theft.

It also includes EPAY’s mobile time tracking app, which not only offers GPS verification, but advanced features such as facial recognition—utilizing the employee’s own smartphone camera!— and geo-tracking, which automatically records a mobile employee’s GPS coordinates throughout the day. EPAY also offers more conventional telephone time tracking (IVR) and online time tracking options.

EPAY’s dashboard gives field managers a toolbox of powerful workforce management solutions, including integrated employee scheduling software (which, among other things, flags unintentionally scheduled overtime) and labor budgeting software (which allows companies to invoice and bid on jobs with unparalleled accuracy).

One of EPAY’s most popular features is real-time alerts, which gives managers immediate visibility into what’s happening in the field. Managers can elect to receive proactive texts and emails when a variety of things happen (or don’t): if an employee fails to clock in as scheduled, if there are too few employees on shift, if a worker is about to hit overtime, etc.

In addition, EPAY’s time and labor management system gives employers easy access to key data and analytics regarding workforce performance, yielding valuable insights that allow them to address problem behaviors and improve operational procedures. Employers cannot only track tardiness, absenteeism and extended meal breaks with ease, but filter data by work site, shift and manager, so they can pinpoint high and low performing areas.

For all these reasons, EPAY is the leading provider of workforce management software for medium and large employers with an hourly workforce. EPAY serves leaders in the janitorial, staffing and construction industries, not to mention the Department of the US Army. In short, EPAY is committed to developing innovative workforce management solutions that allow employers with an hourly, decentralized workforce to operate more profitably and efficiently in highly-competitive markets.