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Top 10 Workforce Management Solution Companies - 2020

Changing work dynamics in the emerging industry have drastically transformed the way the workforce is managed across sectors. Traditionally, workforce management (WFM) has remained a staff function and the exclusive responsibility of the human resources (HR) department, but lately, it has evolved into a necessary business strategy. This has led to the association of the HR function to the organization’s strategic goals. Having said that, it is time now to take a look at what 2020 brings in for the WFM space.

Today, HR is pivoting in an employee-centric direction, delivering superior experiences that add value to a company’s most precious asset—its people. Employee engagement that was deemed as an interesting concept at the beginning of the last decade is now an obvious business goal. Organizations are investing extensively in employee engagement as they move toward people-first culture. High engagement levels imply reduction in voluntary turnover, fewer sick days, lower absenteeism, and ultimately, higher productivity.

Artificial intelligence (AI) and automation is helping HR platforms become increasingly efficient by simplifying and speeding up the clerical HR tasks like benefit and payroll administration, recruitment, onboarding, and performance reviews. This enables HR personnel to focus more on strategic WFM activities. Besides, with an increasingly mobile work environment, employees want maximum convenience and minimal protocols around scheduling. To that end, employers are implementing more communication and audiovisual tools such as live chat, cloud-based meeting software, and video calls to enable the employees to work from remote locations.

Following the newest trends, a variety of organizations are now seeking best-of-breed WFM solutions and services to decode HR challenges and streamline talent acquisition and retention processes. To help companies strengthen their WFM capabilities and simultaneously enable growth in the industry, HR Tech Outlook has compiled a list of the top 10 WFM solution providers and service companies. The enlisted organizations are transforming the HR operations and processes at the convergence of several disruptive technologies. Besides, this edition also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for the aspiring CIOs.

We present to you HR Tech Outlooks’ “Top 10 Workforce Management Solution Providers – 2020”

    Top Workforce Management Solution Companies

  • Arcoro helps businesses in high consequence, high compliance industries manage, draw, and retain their workforce. The company automates workforce management that makes post-hire onboarding, compliance, and employee engagement easily manageable for a business. The Arcoro solution suite boosts workforce performance and efficiencies, builds ROI, and limits risk with easy-to-use cloud-based software and services. The company offers everything that organizations need to create an excellent human capital management strategy. By combining solutions for talent acquisition, payroll, core HR, time and attendance tracking, organizations are positioned to attract and retain top talent

  • Tucson-based Automation Centre offers a range of project and portfolio management solutions through their Tracker Suite Software. These solutions enable users to prioritize resources, improve headcount planning, increase visibility, and assign the right employees to the right location through visual boards in an agile manner. By providing the decision-makers with accurate and up-to-date real time information about their knowledge workers’ availability and performance, Tracker Suite allows companies to scope their projects in a collaborative, well-defined, and well-resourced manner. Tracker Suite takes into account the natural work processes of the knowledge workers and creates personalized experiences

  • HR Acuity identifies, tracks, and investigates employee issues. The firm considers data-driven patterns and pattern identification as the keys to workforce management as its solution is inspired by the same. HR Acuity’s reporting and analytics solution spots trends and recurring problems with teams and individual employees. An organization can leverage the above solution to address the real reason underlying the issues concerning policy, culture, leadership, and more. The solution will also enable the organizations to measure their workforce efficiency with other firms via benchmarks and standards. Finally, the solution supports a number of features such as scheduling, sharing, and saving reports related to workflow management across a variety of formats such as PDF, Excel, and CSV

  • Rock Hill, SC-based Point Enterprises offers efficient performance measurement solutions for businesses to improve staff productivity across the enterprise. Backed by over 20 years of experience, Point Enterprises’ solutions Tiered Performance Measurement (TPM) and StaffPro® bring an objective approach to employee performance analysis. With a simple, accurate, and transparent performance measurement system in place, companies can take effective and informed decisions to raise the employee performance bar. TPM offers a cloud-based scorecard and performance measurement solution that enables firms to evaluate employees based on accurate and timely data

  • The PTO Genius software is helping companies enhance their existing paid time off with new features that encourage financial wellness, promote peace of mind during financial emergencies and simplify company-friendly vacation planning.

  • Americhex


    Americhex is an established provider of workforce management technology, offering quality payroll services at an affordable price to small and mid-size companies. The company makes payroll processing simpler and more convenient for business owners. It decreases a business' payroll processing time from hours to just minutes. Americhex gets new hires enrolled quickly and reviews coverage status for all employees. The company also monitors employee enrollment status & deadlines, managing contribution levels. The company specializes in many aspects of workforce management, comprising work opportunity tax credit, employee onboarding, and employee self-service

  • CertiPay


    CertiPay is an HR solution provider company offering payroll and compliance services. The company's novel approach addresses the employment life cycle from pre-hire to post-retire by providing affordable products and services, allowing employers to reduce the risk associated with managing the labor force. CertiPay provides personalized payroll and HR Solutions to an extensive array of mid-market size businesses. CertiPay's workforce management solutions enhance an organization's processes to make them more profitable, mitigate risk, and help achieve business objectives. CertiPay provides benefits administration, custom payroll, and time and attendance solutions to organizations across the U.S

  • Claro


    Claro is a provider of workforce management solutions. The company is a global platform that offers unique workforce insights, helping organizations identify and recruit diverse talent faster, reduce voluntary attrition, and improve employee engagement. Claro aims to create unique talent insights to sustain elevated decision-making. Claro's core offerings include a SaaS web-based Search-as-a-Service and Analytics-as-a-Service product used by HR and recruitment organizations, and also API access to unique workforce metadata used by system integrators. Claro's Workforce Analytics is a valuable platform for every business organization looking to enhance workforce management and productivity.

  • EPAY Systems

    EPAY Systems

    EPAY Systems is a rapidly-thriving human capital management provider that’s absolutely customer-centric. When it comes to workforce management solutions, the firm offers a uniquely flexible software solution that adapts according to the needs of the clients. Although the software solution is plain and simple, it can be customized based on the management overheads. Further, the solution offers real-time visibility into the workflow details, tracks employee attendance and shifts, enabling the firms to control costs and make proactive business decisions. EPAY workforce management software can revolutionize a firm’s workflow, thereby minimizing expenses and maximizing returns

  • SyncHR


    SyncHR has established itself as one of the key workforce management solution providers. The firm’s workforce management solution offers a large number of pre-built reports covering all functional areas of the application that cover multiple formats as well as export options. The above solution enables the organizations to access the report on past, present, and future data in real-time. A special feature of the above solution is that it supports legacy system integration via custom data feeds that can be generated either manually or scheduled in a number of formats and then easily delivered to a third-party server